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Cross-organisational service delivery

Services


Primary connections (factors that are directly connected)


Click on the arrow to see that factor's primary and secondary connections.

 

Continuity between child and adult services

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Efficient transfer and referral between services

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Data sharing

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Services contracting to statutory requirements only

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Delivery of local services (public, third and private sectors)

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Staff recruitment and retention

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Secondary connections (factors connected via one other factor)


Click on the arrow to see that factor's primary and secondary connections.

 

Area demographics and diversity (e.g. age, citizenship status & ethnicity)

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Local policy development & implementation

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Staff training and development

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Citizen involvement in service planning and development

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Service access: demand (perceive, seek, reach, pay and engage)

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Employment conditions

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Service access: supply (approachability, acceptability, availability, affordability and appropriateness)

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